Springwoods Outpatient Office Coordinator

UHS•Fayetteville, AR

30d•Onsite

About The Position

The Springwoods Outpatient Office Coordinator serves as the communication, information center, and administrative specialist for the Outpatient area of Springwoods. This position ensures smooth functioning of outpatient processes. As a representative of Springwoods Behavioral Health and Universal Health Services, Inc, all comments, attitudes, actions, and behaviors have a direct effect on the hospital’s image and perceptions of quality service. Interaction with patients, physicians, referral sources, affiliate schools, guests, visitors, volunteer workers, co-workers, supervisors, vendors, etc. must be in a manner that is friendly, supportive, courteous, respectful, cooperative, and professional. This behavior should promote an atmosphere of teamwork, which is congruent with hospital standards and guidelines to promote positive relations.

Requirements

High School diploma.
Requires knowledge of general office and phone skills.
Requires excellent organization skills.
Requires excellent written communication skills.
Must have legible handwriting.
Computer skills necessary.
Must possess excellent verbal communication skills.
Must possess excellent customer service skills.
The ability to handle confidential information is crucial.
The ability to maintain a pleasant & congenial attitude at all times is crucial.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply concepts of basic algebra and geometry.

Nice To Haves

A minimum of three (3) years experience in a health care facility.

Responsibilities

Serves as the communication, information center, and administrative specialist for the Outpatient area of Springwoods.
Ensures smooth functioning of outpatient processes.
Interacts with patients, physicians, referral sources, affiliate schools, guests, visitors, volunteer workers, co-workers, supervisors, vendors, etc. in a friendly, supportive, courteous, respectful, cooperative, and professional manner.
Promotes an atmosphere of teamwork congruent with hospital standards and guidelines.