Office Coordinator

Lifepoint Health•Sylva, NC

21d

About The Position

The Office Coordinator supports the day-to-day operations of the Wound Care clinic by coordinating administrative workflows, reporting, financial processes, scheduling, communications, and team support. The role is a key resource for the electronic health record (EHR), helps maintain regulatory compliance, and ensures accurate, efficient, and responsive support for providers, staff, and patients. The position supports Harris Wound Healing & Hyperbaric Center, a team providing personalized wound care and tailored treatment strategies. It is a full-time, day-shift role.

Requirements

High school diploma or equivalent required.
BLS certification required.
Strong organizational and time-management skills, including the ability to manage multiple priorities, deadlines, and administrative responsibilities in a fast-paced clinical environment.
Excellent communication and collaboration skills to support providers, staff, patients, students, and cross-functional teams.
Critical thinking and sound judgment, including the ability to assess situations, make informed decisions, and take appropriate action with minimal supervision.
Strong attention to detail and accuracy when managing reports, documentation, scheduling, financial processes, and EHR information.
Technology proficiency and adaptability, including the ability to learn EHR systems, perform basic troubleshooting, and maintain accurate information.
Professionalism and composure in a fast-paced healthcare environment, with commitment to confidentiality, regulatory compliance, organizational policies, and responsive support.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Coordinate administrative processes, communications, schedules, reports, and daily priorities for the clinic and care team.
Help maintain and update policies and procedures in accordance with applicable federal and state regulations and organizational standards.
Prepare and distribute billing, documentation, provider on-call, availability, and other recurring reports accurately and on schedule.
Provide basic EHR troubleshooting; maintain accurate practice information; merge duplicate charts, unlock charts, and support other system-related needs.
Monitor the shared electronic mailbox, prioritize requests, and ensure tasks are completed or distributed appropriately.
Coordinate staff development, recruitment activities, payroll processes, and student engagement opportunities.
Work independently, manage competing priorities, use sound judgment, and provide responsive support to patients, providers, and colleagues.

Benefits

Multiple levels of medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
Life, accident, critical illness, and hospital indemnity insurance.
Short- and long-term disability insurance.
Paid family leave and paid time off.
Higher education and certification tuition assistance.
Loan assistance.
401(k) retirement package with company match.
Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
Ongoing learning and career advancement opportunities.
Health and Fitness Center access.