OFFICE COORDINATOR - Outpatient

UHS•Austin, TX

5d•Onsite

About The Position

This position is for an Office Coordinator for Branches Outpatient, focusing on insurance verification. The role involves timely processing of insurance verifications for new patients, coordinating and processing admission verifications into the hospital patient accounting system, and acting as a liaison between the business office and the Out-Patient department on financial issues related to admissions. The coordinator will also research and resolve discrepancies in patient account setup, charges, and admission/discharge issues. Additionally, the role includes greeting patients, completing consents and paperwork during admissions and discharges, answering and returning calls, and performing general office duties such as building charts, making packets, filing, and ordering supplies.

Requirements

High school diploma or GED.
Two to five years work experience in front office setting in a healthcare related field is required.
Business office work experience in a psychiatric hospital highly desirable.
Insurance verification experience.

Nice To Haves

Some College preferred.

Responsibilities

Timely processing of insurance verifications on new patients.
Coordinate and process admission verifications into the hospital patient accounting system.
Coordinate between business office and the Out-Patient department on all financial issues regarding admissions.
Research and resolve discrepancies in patient account set-up, charges, and admission and discharge issues.
Greet patients and complete consents/paperwork in the admitting and discharging process.
Answer all incoming calls, and return missed calls daily.
General office duties: build charts, make packets, filing and ordering supplies for the department.