Office Coordinator

HealthSource Chiropractic of Providence•Huntsville, AL

12d•$16 - $18

About The Position

The Office Coordinator supports a fast-paced chiropractic and progressive rehabilitation clinic that provides chiropractic care, rehabilitation, and other wellness services. The role involves patient support, customer service, promotional communications, administrative work, and financial tasks. The coordinator helps patients understand financial information, supports clinic operations and marketing, and works with the team to provide an efficient and positive patient experience. Strong phone, computer, and interpersonal skills are important in this role.

Requirements

Demonstrated previous customer service experience.
Proficiency in Microsoft Office and Windows.
Strong phone, computer, and people skills.
Energetic, friendly, motivated, purpose-driven, and able to work as a team player.
Conscientiousness and ability to follow tasks through to completion.

Nice To Haves

Two-year degree or higher is preferred but not required.

Responsibilities

Verify insurance coverage.
Create financial worksheets and deliver financial reviews to patients.
Recommend products and supplements based on the doctor's treatment plan.
Scan incoming insurance EOBs.
Assist with marketing campaigns, creative content, and community outreach.
Prepare weekly patient reporting.
Maintain confidentiality in accordance with HIPAA guidelines.
Work with the team to keep the clinic clean and clutter-free.
Manage patient flow between the Doctor, Rehab, and Front Desk to support an efficient, positive, and effective patient experience.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims.
Maintain business office inventory.
Perform other administrative tasks.