Office Coordinator, Staffing Pool-Full Time Days
Mary Washington Healthcare
•$19 - $25
About The Position
The Office Coordinator performs office coordination, customer service, and revenue cycle functions in the day-to-day operations of an assigned clinic. The role supports front-end revenue cycle processes and the patient experience. As part of the MWMG Staffing Pool, the work location varies based on clinic needs. The coordinator may travel between clinic locations as needed and performs assigned duties within the CORE when travel is not required.
Requirements
- High school diploma or equivalent.
- At least one year of medical office experience.
- Electronic Medical Records experience.
- Experience with Microsoft Office programs.
- Critical thinking and analytical skills.
- Ability to multitask.
- Ability to communicate effectively and collaborate with a multidisciplinary team.
Nice To Haves
- Multi-specialty office experience.
Responsibilities
- Greet and assist patients, families, visitors, and providers courteously and professionally.
- Register patients and verify demographic, insurance, authorization, and referral information to support accurate billing and claims processing.
- Manage patient intake documentation and maintain efficient front-desk operations, including reception area monitoring and communicating scheduling updates.
- Answer, triage, and route phone calls, voicemail messages, patient portal communications, and EHR tasks in a timely manner.
- Schedule and coordinate appointments, follow-up visits, surgeries, procedures, diagnostic testing, and other patient services.
- Collect and post co-pays, deductibles, and outstanding balances; reconcile payments and related records.
- Maintain the accuracy, security, and confidentiality of patient records, payments, and databases.
- Communicate with physician offices, patients, and internal departments to support care coordination and claims processing.
- Collect and document required program data to support compliance and quality initiatives.
- Assist with physician billing activities, charge entry, reconciliation, and insurance authorization processing as needed.
- Travel between clinic locations as needed and perform assigned duties within the CORE when travel is not required.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
