Staffing Coordinator - Nursing Staffing Office - Part Time Days - Jefferson Abington

Jefferson Health Plans•Abington Widener Building, PA

5d•Onsite

About The Position

The Resource Management Center is the centralized location for daily staffing functions for designated regions across the enterprise. The Staffing Office Coordinator provides daily staffing functions as well as administrative support for designated Resource Management Centers and ensures accurate use of organizational policies and procedures. Critical thinking, collaborative decision making, high attention to detail, and the ability to function under pressure with the focus remaining on caring customer service is essential.

Requirements

High School Diploma/GED
Work independently with the ability to prioritize, multi-task, and work with frequent interruption.
Knowledge of medical terminology, patient care needs and their role in interprofessional team.
Ability to complete delegated tasks within scope of role.
Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care.

Nice To Haves

Critical thinking, collaborative decision making, high attention to detail, and the ability to function under pressure with the focus remaining on caring customer service is essential.

Responsibilities

Adjusts nursing staff work schedules in accordance with established contracts, policies and procedures for approval by unit Nurse Manager/Nursing Supervisor
Reviews and validates the projected census in scheduling system to determine potential staffing shortages and surpluses for each unit/department for upcoming shifts.
Engages in ongoing communication with the charge nurses, unit managers and/or the Nursing Supervisor to assess and confirm staffing needs for each unit/department for upcoming shifts.
Develops a staffing proposal for review by the Nursing Supervisor on the off shifts, utilizing critical thinking skills based on acuity, census, and available staff.
Documents with detail and accuracy.
Escalates staffing issues according to the established departmental process.
Manages staff phone calls related to absence notification for their scheduled shift and conveys information to Nursing Supervisor/Nurse Manager in addition to documenting within scheduling system.
Communicates staffing changes to the Nurse Manager/Assistant Nurse Manager or Nursing Supervisor in a timely manner, either verbally or by text page.
Works with the unit Nurse Manager/Nursing Supervisor to determine scheduling/staffing needs for upcoming shifts
Serves as a primary end user and system expert for scheduling software, including active participation in development, testing, implementation and maintenance of the scheduling software.
Makes recommendations to the Staffing Office Manager for continuous education and process improvement initiatives related to improving office workflows and employee care.
Participates on project committees and staff meetings.
Participates in the training and orientation of new staff.
Provides coaching and feedback to peers as appropriate.
Answers the telephone using an agreed upon protocol; forwards calls as appropriate; takes messages accurately; returns voicemail messages in a reasonable timeframe according to departmental protocol

Benefits

medical (including prescription)
supplemental insurance
dental
vision
life and AD&D insurance
short- and long-term disability
flexible spending accounts
retirement plans
tuition assistance
voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.