Staffing Coordinator Resource Pool PT Days

Trinity Health•MMCIA - MercyOne Des Moines Medical Center Central IA, IA

About The Position

MercyOne is seeking a Staffing Coordinator to assist, support, and organize the staff and activities of the Centralized Staffing Department at Mercy Medical Center – Des Moines and Mercy Medical Center – West Lakes. The role monitors and adjusts staffing for nursing departments, using labor tracking tools and staffing matrices to support safe utilization of resources. It also fulfills operational responsibilities related to scheduling, data maintenance, and department communications. The position works 12-hour day shifts from 5:30 AM to 6:30 PM, including every other weekend and rotating holidays. The Staffing Coordinator may assist with nursing duties within their competency when staffing coordination is not the current priority.

Requirements

  • High school diploma or GED.
  • Knowledge of Microsoft Office applications.
  • Strong analytical and basic statistical ability.
  • Strong written and verbal communication skills, including editing.
  • Problem-solving and critical-thinking ability.
  • Attention to detail.
  • Ability to multitask.
  • Excellent organizational skills.

Nice To Haves

  • Medical knowledge is highly preferred.

Responsibilities

  • Use labor tracking tools and staffing matrices to prioritize safe utilization of resources at Mercy Medical Center – Des Moines and Mercy Medical Center – West Lakes.
  • Gather ongoing information from work units, charge RNs, and management to forecast and validate staffing needs.
  • Adjust staff coverage according to established procedures in response to patient census, acuity, overstaffing, admissions, patient status changes, and bed availability or needs.
  • Communicate with staff and department leadership about available staff, available shifts, and staffing shortages.
  • Complete required hospital and department-specific education within specified timeframes, including updates to labor tracking tools.
  • Identify, resolve, and communicate actual or potential staffing problems to appropriate leadership.
  • Keep immediate supervisors informed of issues, concerns, and progress on current projects.
  • Assist with Centralized Staffing Department data collection and maintenance of necessary records.
  • Allocate internal and external resource staff to requesting departments.
  • Coordinate with unit leadership using labor tracking tools to ensure employees are on the correct schedule.
  • Communicate schedule changes to staff.
  • Maintain confidentiality of patient, staff, and institutional information.
  • Assist with nursing duties in areas of competency when staffing is not the current priority.
  • Serve as a subject matter expert on current labor tracking tools.
  • Perform other duties as assigned by Centralized Staffing Department leadership.
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