STAFFING COORDINATOR - Nursing Admin - Full Time - Days

Sierra View Medical•Porterville, CA

About The Position

The Staffing Coordinator works under the direct supervision of the Vice President of Patient Care Services or the Nursing Shift Supervisor. The role determines and adjusts daily staffing needs for nursing units in collaboration with Nursing Unit Directors and Clinical Managers to support adequate, safe staffing. The coordinator also assigns available beds to patients awaiting admission or transfer, maintains staffing and attendance records, and generates statistical reports from the Patient Care Services database as directed by administration or management. The position serves patients of all ages, from newborns through geriatric patients, and may also affect facility staff, physicians, visitors, vendors, and the general public. The coordinator must work effectively under pressure, manage competing deadlines, and demonstrate cooperative behavior with colleagues and supervisors. The role requires scheduled and unscheduled availability for holidays, call-backs, weeknights, weekends, and on-call duties, and participation in emergencies and community disasters as directed. As a designated disaster service worker, the employee is required to assist when needed under the California Emergency Services Act. The employee also has a responsibility to report perceived misconduct or potential violations of laws, regulations, policies, procedures, or organizational standards. A high school diploma or equivalent and at least three years of experience in a similar work setting are required; business education is preferred. Good clerical skills and computer data-entry experience are required. The employee must be able to communicate and work effectively with others, interpret written documents, prepare routine reports and correspondence, perform basic calculations, and apply common-sense judgment to instructions and standardized problems.

Requirements

  • High school graduate or equivalent.
  • At least three years of experience in a similar work setting.
  • Good clerical skills.
  • Computer data-entry experience.
  • Ability to work effectively with others.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence when required.
  • Ability to calculate figures and amounts, including proportions and percentages, when required.
  • Ability to apply common-sense understanding to written, oral, or diagram-form instructions and address problems involving concrete variables in standardized situations.
  • Ability to work under pressure, meet multiple competing deadlines, and adapt quickly to changing staffing needs.
  • Availability for scheduled working hours that include holidays, call-backs, weeknights, weekends, and on-call duties.
  • Ability and willingness to participate in emergencies and community disasters as directed.

Nice To Haves

  • Business education is preferred.

Responsibilities

  • Coordinate daily staffing needs for nursing units to meet mandated and established staffing norms, using census, unit acuity, staffing guidelines, and unit-specific needs.
  • Obtain daily staffing information and project staffing needs for upcoming shifts; distribute available staff and communicate variations to Nursing Unit Directors or Clinical Managers.
  • Adjust staffing for oncoming shifts as census and staffing needs change; obtain pre-authorization for overtime and coordinate staff call-offs after consultation with unit leadership.
  • Receive nursing personnel sick and absence calls, record them in the UKG Absence Notice Sheet, notify the relevant Nursing Unit Director or Clinical Manager, and adjust schedules.
  • Act as a liaison among Nursing Management, Registration, Clinical Managers, and Ancillary Services to coordinate nursing support and report staffing-process or matrix irregularities.
  • Finalize eight-week nursing department schedules within the required timeframe; adjust patterned schedules, review time-off and schedule-change requests, and maintain open-shift sign-ups and electronic schedules.
  • Maintain and update the UKG electronic scheduling system, including employee groups, schedule templates, patterns, workload settings, and access profiles; attend training, train staff, troubleshoot issues, and create training materials.
  • Coordinate bed assignments with Unit Resource or Charge Nurses and monitor bed availability, potential discharges, transfers, and procedures affecting patient flow.
  • Communicate with units, the Emergency Department, Operating Room, physicians, nursing leaders, patients, families, staff, and sending facilities to coordinate appropriate and timely admissions, transfers, discharges, and bed placement.
  • Determine appropriate patient placement based on clinical and operational factors, including illness severity, service intensity, isolation needs, fall risk, mental status, age, bed availability, and qualified staffing; consult clinical experts as needed.
  • Coordinate interdepartmental transfers and discharges, prioritize admissions from multiple areas, and support departmental performance-improvement projects and throughput data collection.
  • Answer and direct telephone calls, take messages, and communicate information to nursing staff, managers, directors, and administration.
  • Follow departmental policies, procedures, quality-improvement objectives, and safety, environmental, and infection-control standards; complete special assignments and maintain appropriate documentation.
  • Greet people politely and provide courteous telephone service.
  • Participate in emergencies and community disasters as directed and report perceived misconduct or potential violations of applicable standards.
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