Office Coordinator, Student Success

Geneva College•Beaver Falls, PA

6d•Onsite

About The Position

The Office Coordinator provides assistance to students and strong administrative support within the Student Success Center. This position is responsible for managing student records, overseeing the College’s peer tutor program, and proctoring exams in the Student Success Center. The position works approximately 29 hours per week from August through mid-May, with specific daily schedules determined in consultation with the Director of Student Success. Summer work may also be scheduled.

Requirements

High School Diploma or GED.
Three years of administrative/program support experience in a similar environment.
Record keeping and report preparation.
Efficient in the use of the Microsoft Suite.
Accurate, efficient data entry.
Communicate effectively verbally and in writing.
Maintain effective working relationships with other people.
Must be able to perform the following: talking, hearing, and seeing.
Must have sufficient manual dexterity to be able to operate all office equipment including, but not limited to computers, printers, copiers, scanners, and telephones.
Must be able to reason, analyze, prioritize, conceptualize, make judgments, and solve problems.
Individuals must recognize that management of data, including personal information, grades, budgets, programs and policies is necessary to the operation of the College. Such information must be kept private and confidential for the protection of the College and to obey Federal and/or State laws.
An eligible candidate must be a thoughtful and articulate Christian and an active member of a Protestant evangelical Christian church.
An eligible candidate must understand and support the College’s “Foundational Concepts of Christian Education” by expressing an evangelical Christian profession of faith and demonstrate the ability to integrate a Christian perspective in their work.

Nice To Haves

Bachelor degree or higher in a related field.
Three to five years administrative/program support experience in an educational setting.
One to two years of administrative/program support experience with a department or program serving students with special needs.
Knowledge of academic and facilities scheduling.
Preference will be given to the candidate who supports and has an articulate understanding of the Reformed faith.

Responsibilities

Serves as a central liaison for students, other departments, and external constituencies in the resolution of a variety of day-to-day matters.
Provides support for the department such as answering phone calls, assisting with and resolving problems and inquiries of students and visitors, reviewing incoming and outgoing correspondence, and handling follow-up communication.
Offers guidance and direction to students who have questions regarding Student Success Center service needs.
Coordinates appointments with the Director and other members of the Student Success Center.
Assists students by partnering them with academic coaching, peer tutors, class help sessions, and note takers.
Schedules consultation appointments for students with disabilities to meet with the Director of Student Success.
Assists in maintaining the section of the student database for Disability Services.
Provides administrative oversight of the testing center. Schedules, proctors, and coordinates incoming and outgoing exams. This includes the coordination of mid-term and final exams that are proctored in the testing center.
Participates in and contributes to weekly staff meetings.
Assists in the active supervision of all student tutors and note takers. Directly supervises the peer tutor program. Supervision includes hiring, training, approving timecards, addressing complaints, and resolving problems.
Establishes, updates, and maintains department’s files, inventories, and records; implements and maintains data management systems. Responsible for purging files after allotted holding time has passed.
Assists the Director in the preparation of semester and annual reports.
Utilizes knowledge and understanding of underlying operational issues to create, compose, and edit administrative correspondence, emails, and reports.
Ensures that these areas are clean and organized, particularly the common areas, and communicates with Physical Plant about needs that arise.
Orders and maintains office supplies and processes duplication requests as needed for department’s functions.
Adheres to College policies and procedures to include the maintenance of confidentiality of all processed information.
Assist with Student Development program initiatives as assigned.
Assist with Student Development event days (ie. Welcome Week, Career Fair).
Assist with other duties as assigned.