Student Success Coordinator (VLD)

Georgia Department of Revenue•Valdosta, GA

About The Position

Under the leadership of the Dean and/or Director for Student Success and Enrollment Management, the Student Success Coordinator provides enrollment, academic advising, and retention support services to a diverse student population. Services include orienting students to Wiregrass’s academic structure and policies; assisting prospective and current students with admissions, registration, academic planning, and financial aid; and referring students to professional support services offered by Wiregrass and the service area. Coordinators work as part of a team to serve students assigned by academic programs, coordinate campus-based and online new student orientation activities, and participate in recruitment activities. Other duties may be assigned by the Dean and/or Director for Student Success or the Vice President for Enrollment Management. Employees are expected to support students from underrepresented gender and minority groups and students with disabilities, and to participate in advancing equity in student recruitment, enrollment, retention, graduation, and placement, with particular emphasis on nontraditional program participants. The position uses standard office equipment and a college-owned or personal vehicle. It may involve periodic travel between Wiregrass campuses and satellite sites and occasional work beyond the normal shift. No exposure to hazardous chemicals or pathogens is foreseen. The position is full-time and includes standard State of Georgia benefits. Employment is contingent on a thorough background investigation, including criminal history and employment reference checks; motor vehicle record checks may also be conducted.

Requirements

  • Associate’s degree from an institutionally accredited academic institution recognized by the U.S. Department of Education, and three years of related experience.
  • A qualifying combination of related experience may substitute for the degree on a year-for-year basis.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Knowledge of and experience with BANNER, DegreeWorks, and Target X.
  • Experience with Microsoft Office Suite.
  • Prior experience as an academic advisor in a post-secondary educational setting.

Responsibilities

  • Provide enrollment, academic advising, and retention support services to a diverse student population.
  • Orient students to Wiregrass’s academic structure and policies.
  • Assist prospective and current students with admissions processes, registration issues and processes, academic planning, and financial aid.
  • Refer students to professional support services offered by Wiregrass and the service area.
  • Work as part of a team to serve students assigned by academic programs.
  • Coordinate campus-based and online new student orientation activities.
  • Participate in recruitment activities.
  • Support equity in student recruitment, enrollment, retention, graduation, and placement, with particular emphasis on nontraditional program participants.
  • Perform other duties as assigned by the Dean and/or Director for Student Success or the Vice President for Enrollment Management.

Benefits

  • 13 paid holidays
  • Paid Parental Support Leave
  • Maternal Birth Leave
  • Other leave accruals
  • Health and other supplemental benefits options
  • Retirement
  • May qualify for the Public Service Loan Forgiveness Program
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