TRIO Student Support Services Coordinator/Student Engagement & Success Coordinator

Colorado Mountain College-Glenwood Springs•Rifle, CO

4d•$60,230 - $66,922

About The Position

This combined full-time position at Colorado Mountain College performs duties in both Student Support Services (SSS) and Student Engagement & Success. Hours may fluctuate according to student-service needs. The SSS portion is grant-funded, and continued employment in that portion is contingent on continued grant funding. Under the direction of the Director of TRIO Student Support Services, the coordinator provides educational advising, career and life planning, help with registration, and support services to first-generation, low-income, and/or disabled students in accordance with the TRIO SSS grant. Under campus Student Services leadership, the coordinator also works directly with targeted first-generation college students, particularly recent high school graduates, to support student success, retention, and completion. The role includes advising and academic planning; assessment, referrals, risk assessment, and participant progress evaluation; coordinating tutoring, mentoring, workshops, field trips, academic events, and college transfer visits; maintaining participant records and program data; supporting reporting and regulatory compliance; outreach and program promotion; and collaboration with campus, community, and school partners. The coordinator also builds trusting relationships and peer networks, encourages student accountability and self-advocacy, gathers student feedback, and connects prospective students with admissions, financial aid, advising, and support services. Employees must perform their assigned duties within Colorado and accurately report their work location. The position is not eligible for visa sponsorship. A background check, including a motor vehicle records report, is required. Some travel and evening/weekend hours are required for the SSS portion. Work involves daily use of a computer and standard office equipment and occasional driving. Colorado Mountain College describes the role as contributing to its sustainability initiatives by fostering environmental stewardship, supporting sustainable practices, and advancing ecological responsibility.

Requirements

Education and experience sufficient for the rigors of the position; examples include a master’s degree from an accredited institution in education, counseling, or a related field and two years of experience working with populations similar to SSS participants, or equivalent education and experience.
Demonstrated familiarity with college academic requirements.
Demonstrated sensitivity to the needs of economically and educationally disadvantaged students.
Experience in programs that improve access and success for underrepresented populations, including adult learners, in higher education.
Ability to administer and evaluate assessment testing.
Ability to provide academic and career/life counseling and mentoring.
Ability to prepare and maintain statistical data.
Strong written, verbal, analytical, and organizational skills, including the ability to prioritize duties and responsibilities.
Ability to positively interact with and engage students in an academic setting that is welcoming and responsive to their academic and career goals.
Commitment to working effectively with students, employees, and community members of all backgrounds.
Authorization to work in the United States without current or future visa sponsorship.
Successful completion of a background check, including a motor vehicle records report.
Ability to perform assigned duties within Colorado and accurately report work location.
The SSS portion requires some travel and evening/weekend hours.

Nice To Haves

Bilingual English/Spanish or conversational language abilities.

Responsibilities

Administer and interpret assessment tests for applicants.
Identify, accept, evaluate, and refer student participants as appropriate.
Assist participants with educational, academic, and career/life planning, including creating academic plans.
Perform risk assessments and provide personal guidance to program participants.
Evaluate participant progress.
Plan and implement field trips, academic events, and workshops for participants.
Coordinate or assist with tutoring programs and identify and train tutors.
Establish and monitor a peer mentoring program.
Collaborate with SSS coordinators at other CMC campuses to plan and implement college transfer visits.
Monitor and enter participant data, maintain participant records and program documentation, assist with program reports, and comply with regulatory requirements.
Help develop and disseminate program information, promote services at campus meetings and events, represent the program, and coordinate with internal and external parties.
Work collaboratively with campus teams to support student success.
Establish positive, trusting relationships with targeted students and advise and assist them with academic planning.
Coordinate or provide services with the student services team to support target students’ success, persistence, and completion.
Create peer networks among targeted students and foster accountability, self-advocacy, self-awareness, and effective use of resources.
Solicit student feedback to guide continuous improvement and communicate target students’ progress and needs to campus Student Services leadership.
Meet local high school seniors and connect prospective students with CMC admissions, financial aid, advising, and academic and student support services.
Collaborate with community and campus partners to maintain and strengthen student support networks and training pipelines.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Pet insurance
Retirement contribution
Tuition reimbursement
Annual and sick time
Mental health resources
Healthy lifestyle benefits
Affordable transitional housing may be available to the successful candidate, subject to eligibility and availability.
Relocation, if applicable