Assistant Director, TRIO Student Support Services

University of Illinois Urbana-Champaign•Urbana, IL

3d•Onsite

About The Position

The Assistant Director, TRIO Student Support Services (SSS), provides strategic and operational leadership for the University of Illinois Urbana-Champaign TRIO SSS Program. Reporting to the Associate Director of TRIO Programs, the Assistant Director leads the day-to-day administration, implementation, assessment, and continuous improvement of program services in accordance with the approved U.S. Department of Education TRIO SSS grant, applicable federal requirements, University policies, and the priorities of The Michael L. Jeffries, Sr. Center for Access and Academic Success. This is a 100% full-time Academic Professional position appointed on a 12-month basis. The position is not available for 100% remote work. Some evening and weekend work is required to support program activities and events; travel may be required for professional development, conferences, program activities, or other University business. The expected start date is as soon as possible after May 16, 2027. The salary range is $62,000 to $63,000. The position is not eligible for work-authorization sponsorship.

Requirements

Master's degree in education, higher education, student personnel, counseling, social work, or a related field appropriate to administering a federal TRIO program.
At least three years of professional experience designing, implementing, or overseeing collegiate student support, student success, retention, or related programs.
At least three years of experience working with first-generation, low-income, TRIO, Educational Opportunity Program (EOP), or academically underserved students.
Experience providing or overseeing academic coaching, advising, mentoring, case management, retention, or student support services.
Experience with staff supervision, team leadership, or program coordination.
Experience with program assessment, evaluation, and use of student outcome data.
Experience using student data-management systems, student information systems, learning management systems, case-management systems, assessment platforms, or databases to monitor student progress and program outcomes.
Experience with program reporting, documentation, or compliance in a higher education or student-support environment.

Nice To Haves

Experience administering or working within a federally funded TRIO program, particularly TRIO Student Support Services.
Knowledge of U.S. Department of Education TRIO Student Support Services requirements, including participant eligibility, service delivery, recordkeeping, assessment, reporting, and program accountability.
Experience with grant administration or federal grant reporting.
Experience developing and implementing retention and persistence strategies for students facing academic, financial, social, or other barriers to degree completion.
Experience supervising professional staff in a higher education or student-support setting.
Experience collaborating with faculty, academic units, student affairs professionals, financial aid personnel, and other University partners.
Experience developing and evaluating student success programs, workshops, academic interventions, or enrichment activities.
Experience successfully navigating higher education as a first-generation and/or low-income student.

Responsibilities

Lead the day-to-day administration and implementation of the TRIO Student Support Services program.
Assess program services and lead continuous improvement in accordance with the approved federal grant, applicable requirements, University policies, and Center priorities.
Provide or oversee academic coaching, advising, mentoring, case management, retention, or other student support services.
Coordinate program operations and staff leadership or supervision.
Use student data and outcome information to monitor student progress, assess program performance, and support reporting, documentation, and compliance.
Support program activities and events, including some evening and weekend work.
Travel as needed for professional development, conferences, program activities, or other University business.