Student Success Coordinator - UCO

University of the Cumberlands•Williamsburg, KY

1d•Onsite

About The Position

The Student Success Coordinator assists students to improve retention, persistence, and graduation rates, with a targeted focus on academic advising for incoming students and early intervention. The Coordinator helps coordinate initiatives to improve retention and persistence in UC Online programs, collaborates with the UC Online team to design and implement retention initiatives, and communicates with faculty and staff about student concerns. The role also supports returning students with academic and social concerns and serves as academic advisor to assigned returning students. The Coordinator provides program instruction and guidance from enrollment through graduation, helps students sustain motivation and progress, and recommends appropriate student services. The position is based at the University of the Cumberlands main campus.

Requirements

Bachelor’s degree.
At least 2 years of experience in student advising, recruitment, retention, or another related student services area.
Character and personality to relate effectively with faculty, staff, students, and the community.

Nice To Haves

Good oral and written communication skills.
Understanding of college programs and procedures regarding advisement, registration, and financial aid.

Responsibilities

Coordinate new student orientation programs for online students.
Establish action plans to address negative attrition and retention patterns.
Prepare and present retention updates and reports.
Identify and develop student success indicators to monitor, evaluate, and report on academic progress, persistence, attrition, retention, and graduation rates.
Maintain data and contact students at risk of withdrawing or failing.
Provide individual and group Student Success Skills sessions and workshops.
Communicate regularly with students in person, by telephone, mail, and email to facilitate retention activities.
Publicize and distribute student support materials.
Keep current with trends and best practices in retention and student success and integrate relevant knowledge into UC Online programs and services.
Coordinate assessment of all program areas of responsibility.
Provide program instruction and guidance from enrollment to graduation.
Help students sustain motivation and progress toward graduation.
Recommend appropriate student services.
Engage and educate students throughout their academic program.
Provide academic advising for incoming students and assigned returning students.
Work with returning students on academic and social concerns.
Collaborate with the UC Online team on retention initiatives and communicate student concerns to faculty and staff.
Perform other duties and responsibilities as assigned.