Receptionist And Office Assistant

TEKsystems•New York, NY
•$25 - $25•Onsite

About The Position

The Receptionist and Office Assistant serves as the welcoming face and primary point of contact for the office, creating a positive first impression for visitors, clients, and team members. The role combines front desk reception with administrative and office support to help keep the workplace connected, efficient, and inviting. Duties include greeting and assisting employees and visitors, coordinating meetings and office activities, responding to inquiries, and maintaining an organized and professional environment. This is a fully onsite, office-based position in Midtown Manhattan, New York. The schedule is Monday through Friday, 8:30 AM to 5:30 PM. The role is a four-month contract-to-hire opportunity with potential for a long-term position. Pay is $25 per hour.

Requirements

  • At least 3 years of office and/or reception experience in a professional environment.
  • Experience greeting and assisting employees, visitors, clients, and vendors in a front desk or reception role.
  • Strong customer service skills and a friendly, approachable, professional demeanor.
  • Basic computer proficiency, including Microsoft Office and Google Suite.
  • Ability to use email and Slack to respond promptly and clearly to inquiries.
  • Excellent organizational skills and attention to detail when managing schedules, records, and office tasks.
  • Ability to multitask and prioritize in a busy office while remaining calm and professional.
  • Strong verbal and written communication skills.
  • Reliability and dependability in providing consistent administrative and reception support.
  • Ability to handle confidential information discreetly and responsibly.

Responsibilities

  • Welcome visitors professionally and help them feel comfortable and supported.
  • Assist employees, clients, vendors, and other visitors with directions, information, and guidance.
  • Schedule and coordinate meetings, including arranging conference rooms, catering, and other office activities.
  • Respond to Slack messages, emails, and general inquiries from internal and external contacts.
  • Manage the ticketing queue, monitor incoming requests, and respond to or route them promptly and accurately.
  • Keep the reception area organized, clean, polished, and welcoming.
  • Receive, sort, and distribute mail, packages, and deliveries.
  • Perform general administrative tasks, including filing, data entry, scanning, copying, and document organization.
  • Maintain accurate records and update company information in Confluence and other internal systems.
  • Communicate professionally with clients, customers, vendors, and colleagues in person and in writing.
  • Provide administrative support to management and team members with day-to-day office needs.
  • Handle company and customer information confidentially and follow data privacy guidelines.
  • Identify and suggest improvements to the visitor and employee experience and office operations.
  • Take on other duties as assigned and contribute to a supportive, team-oriented workplace culture.

Benefits

  • Medical, dental, and vision coverage, if eligible.
  • Critical illness, accident, and hospital coverage, if eligible.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
  • Voluntary life and AD&D insurance for employees and dependents, if eligible.
  • Short- and long-term disability coverage, if eligible.
  • Health Spending Account (HSA), if eligible.
  • Transportation benefits, if eligible.
  • Employee Assistance Program, if eligible.
  • Time off/leave, including PTO, vacation, or sick leave, if eligible.
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