Receptionist And Office Assistant

TEKsystems•New York, NY
•$25 - $25•Onsite

About The Position

The Receptionist and Office Assistant serves as the welcoming face and primary point of contact for the office, creating a positive first impression for visitors, clients, and team members. The role combines front desk reception with administrative and office support to help keep the workplace connected, efficient, and inviting. The position greets and assists employees and visitors, coordinates meetings and office activities, responds to inquiries, and helps maintain an organized, professional environment. It is fully onsite in Midtown Manhattan, New York, with a Monday–Friday schedule from 8:30 AM to 5:30 PM. This is a four-month contract-to-hire opportunity with the potential for long-term employment.

Requirements

  • At least 3 years of office and/or reception experience in a professional environment.
  • Demonstrated experience greeting and assisting employees, visitors, clients, and vendors in a front desk or reception role.
  • Strong customer service skills and a friendly, approachable, professional demeanor.
  • Basic computer proficiency, including experience with Microsoft Office and Google Suite.
  • Ability to use email and Slack to respond promptly and clearly to inquiries.
  • Strong organizational skills and attention to detail in managing schedules, records, and office tasks.
  • Ability to multitask and prioritize in a busy office while maintaining a calm, professional presence.
  • Strong verbal and written communication skills for interacting with a wide range of stakeholders.
  • Reliability and dependability in providing consistent administrative and reception support.
  • Ability to handle confidential information discreetly and responsibly.

Responsibilities

  • Welcome visitors warmly and professionally and help them feel comfortable and supported.
  • Assist employees, clients, vendors, and other visitors by providing directions, information, and guidance.
  • Schedule and coordinate meetings, including arranging conference rooms, catering, and other office activities.
  • Respond promptly and thoughtfully to Slack messages, emails, and general inquiries from internal and external contacts.
  • Manage the ticketing queue, monitor incoming requests, and respond to or route them in a timely and accurate manner.
  • Keep the reception area organized, polished, clean, and welcoming.
  • Receive, sort, and distribute mail, packages, and deliveries throughout the office.
  • Provide general administrative support, including filing, data entry, scanning, copying, and document organization.
  • Maintain accurate records and update company information in Confluence and other internal systems.
  • Communicate professionally and positively with clients, customers, vendors, and colleagues in person and in writing.
  • Provide dependable administrative support to management and team members with day-to-day office needs.
  • Handle company and customer information carefully, maintain confidentiality, and follow data privacy guidelines.
  • Identify and suggest ways to improve the visitor and employee experience and enhance office operations.
  • Perform other assigned duties and contribute to a supportive, team-oriented workplace culture.

Benefits

  • If eligible, medical, dental, and vision coverage.
  • If eligible, Critical Illness, Accident, and Hospital coverage.
  • If eligible, 401(k) retirement plan with pre-tax and Roth post-tax contributions.
  • If eligible, voluntary life and AD&D insurance for employees and dependents.
  • If eligible, short- and long-term disability coverage.
  • If eligible, Health Spending Account (HSA).
  • If eligible, transportation benefits.
  • If eligible, Employee Assistance Program.
  • If eligible, time off/leave, including PTO, vacation, or sick leave.
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