OFFICE ASSOCIATE
About The Position
The Office Associate provides high-level administrative and clerical support to the Director and professional staff at the Illinois Deaf and Hard of Hearing Commission. The role requires strong organizational skills, attention to detail, and effective communication with a diverse range of individuals, including people who are deaf or hard of hearing. The position is based fully in the office in Springfield, Illinois, and follows a Monday-through-Friday schedule. Work hours and schedule will be mutually agreed upon by the supervisor during onboarding. The position is a union role subject to the relevant collective bargaining agreement. The Commission advocates for effective communication access and supports the independence of deaf, hard of hearing, and deafblind individuals through technical assistance, training, and policy and legislative recommendations.
Requirements
- High school completion or equivalent knowledge, skill, and mental development.
- Two years of office experience.
- Ability to keyboard accurately at 35 words per minute.
- Written and spoken knowledge of English.
- Colloquial-level American Sign Language skills for carrying out duties with non-English-speaking individuals.
- Valid driver’s license and ability to travel, including overnight stays.
- Ability to work outside normal hours as operational needs require.
- Ability to meet the physical demands of light work, including lifting or carrying up to 20 pounds at a time and frequently handling objects up to 10 pounds; the job may involve considerable walking and standing or mostly sitting with some pushing and pulling of arm and leg controls.
Responsibilities
- Serves as secretary to the Director and professional staff.
- Reviews invoices for BEI raters, interpreters, commissioners, and the Licensure Board.
- Performs complex and specialized clerical support functions.
- Serves as receptionist in the agency’s executive office.
- Identifies office supply needs.
- Communicates through sign language with deaf and hard-of-hearing individuals and others, including clients, government officials, and staff.
- Performs other duties reasonably within the scope of the listed responsibilities.
Benefits
- Health insurance
- Life insurance
- Vision insurance
- Dental insurance
- Paid parental leave
- Pension plan
- Deferred compensation and other pre-tax benefit programs
- 12 paid sick days annually
- 10–25 paid vacation days based on years of service
- 3 paid personal days, prorated based on start date
- 13–14 paid state holidays annually
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
