Office Associate

Interstate Batteries•Flint, MI

About The Position

The Office Associate operates the distributorship’s front desk, handling phones, paperwork, general accounting, and administrative duties that support distributor operations. The role works under general supervision, with regular review by the Manager, and is expected to operate with integrity and maintain a positive attitude. The position is based in an office environment and may also involve exposure to battery warehouse conditions, including moving equipment, mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The job also involves prolonged use of a personal computer and telephone, and exposure to road hazards when operating or riding in a vehicle. Personal protective equipment may be required.

Requirements

  • High school graduate or equivalent.
  • At least one year of administrative support experience in a warehouse or retail environment.
  • At least one year of bookkeeping or accounting experience, including accounts payable, accounts receivable, and collections.
  • Proficiency with Microsoft Office products, including Outlook and Excel.
  • Multi-line phone experience.
  • Professional etiquette and excellent verbal communication skills.
  • Previous experience in a customer-facing role.
  • Ability to multitask and transition quickly between functions and tasks.
  • Good organizational skills and ability to prioritize tasks.
  • Accuracy and attention to detail.
  • Ability to approach tasks with a sense of urgency and work effectively in a team environment.
  • Strong data-entry skills.
  • Ability to operate a motor vehicle.
  • Clean driving record and ability to meet driver qualification requirements.
  • Valid driver’s license.

Nice To Haves

  • Some college.

Responsibilities

  • Maintain accounts payable and accounts receivable, including auditing, paying, and filing vendor invoices according to company policies and procedures.
  • Handle collections and prepare customer invoices, purchase orders, and delivery tickets accurately and on time.
  • Complete monthly, quarterly, and year-end close activities accurately and on schedule.
  • Verify that deposits are accurate and made on time.
  • Upload and download handheld computer devices and process data according to a set schedule.
  • Provide exceptional customer service in person and over the phone.
  • Support front-counter retail as needed.
  • Maintain the dealer database.
  • Assist with inventory counts and research variances.
  • Fulfill all driver program requirements specified by the Manager.
  • Perform other duties as assigned.
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