Office Assistant/Outpatient Clinic/Full-time Employment/Fort Myers

Harmony United Psychiatric Care•Villas, FL
•Onsite

About The Position

Harmony United Psychiatric Care, part of Harmony United Healthcare LLC, is a network of outpatient mental health clinics providing services in Florida through in-person visits and a secure online telehealth platform. Services include psychiatric and psychological evaluations, medication management, psychotherapy and counseling, and neuropsychological testing. The organization’s mental health professionals care for adults, adolescents, and children aged five and above, with individualized, compassionate care. The Office Assistant supports administrative operations at the Fort Myers outpatient clinic. The role involves welcoming and directing patients, handling phone calls, maintaining organized office and waiting areas, replenishing supplies, coordinating equipment maintenance, and communicating appointment reminders and other pertinent information to patients. The position follows a schedule of four 10-hour shifts per week, Monday through Thursday.

Requirements

  • At least an associate degree (AA).
  • At least three years of experience in a health care setting.

Nice To Haves

  • A bachelor’s degree is preferred.
  • Experience in an outpatient clinic setting is preferred.

Responsibilities

  • Greet patients, check them in and out, and direct them to appropriate departments or waiting areas.
  • Accept incoming calls and make outbound calls to patients.
  • Ensure office spaces and waiting areas are clean and organized.
  • Monitor and replenish office supplies and medical forms, and coordinate maintenance and repair of office equipment.
  • Assist with communicating appointment reminders, test results, and other pertinent information to patients.
  • Adhere to clinic policies, procedures, and regulatory requirements, including HIPAA, in administrative activities.

Benefits

  • Health, vision, and dental insurance.
  • 401(k) plan with company matching contributions of up to 4% of annual compensation.
  • Paid time off.
  • Paid holidays.
  • Productivity bonus.
  • Performance bonus.
  • Full administrative support.
  • Access to the latest digital technology.
  • Strong focus on work/life balance.
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