Office Assistant

Sarah Bush Lincoln•Hutchinson, KS

5d•$18 - $28

About The Position

Office Assistants process appointments, receive customers, and manage encounters for in-person visits and phone contacts. They process medical information, including results and encounter documentation, in electronic or paper form. The role may have primary or backup responsibility for accurate and timely encounter charge posting and clinic billing. Office Assistants assist with questions about care and services and perform additional duties as needed by the clinic or office setting and as directed by the Clinic Supervisor or Clinic Director. This position is in the Physical Therapy department and requires 40 hours per week. A high school diploma is required. Compensation is based on experience, with an estimated range of $17.79 to $27.57 per hour and a starting rate of $17.79 per hour.

Requirements

High school diploma.

Responsibilities

Answer incoming clinic calls, forward them to the appropriate individuals, or take detailed messages.
Complete patient check-in by verifying patient information and preparing patient files for clinical staff.
Complete patient check-out, accept and post personal payments, enter charges on charge tickets, and total charges.
Enter payments into the cash drawer and reconcile cash drawer totals daily.
Prepare bank deposits daily.
Greet patients and visitors.
Perform clerical functions, including preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
Provide general assistance to patients and visitors as needed.
Process appointments, customer reception, and encounter management for in-person visits and phone contacts.
Process medical information, including results and encounter documentation.
Manage encounter charge posting and clinic billing as assigned.
Assist with questions regarding care and services.
Perform additional responsibilities as needed by the clinic or office setting and as directed by the Clinic Supervisor or Clinic Director.