Office Assistant

KEY POINT HEALTH SERVICES INC•Dundalk, MD

7d•$17 - $17•Onsite

About The Position

Key Point Health Services is seeking a full-time Office Assistant for its outpatient mental health clinic in Dundalk, Maryland. The organization provides community-based behavioral healthcare services in the Greater Baltimore area. The Office Assistant helps ensure the clinic office runs smoothly and provides clerical support in accordance with the agency’s standards for quality, patient rights, availability, and nondiscrimination. The role involves answering phones, greeting patients, maintaining accurate records and messages, and ensuring patient records are secure. The position is scheduled Monday through Friday: Monday, Wednesday, Thursday, and Friday from 8:30 a.m. to 5:00 p.m., and Tuesday from 10:30 a.m. to 7:00 p.m. Pay is $16.50 per hour.

Requirements

High school diploma or equivalent.
Mid-level competency with Microsoft Office Suite.
Excellent customer service skills.
Respect for clients and dedication to meeting their needs.
Reliable transportation to and from work.
Pass a criminal background check and provide a negative drug screen.
Understanding and sensitivity when serving culturally diverse and/or special-needs populations while maintaining patient confidentiality.

Nice To Haves

Medical receptionist experience preferred.
Medical office experience preferred.

Responsibilities

Help ensure the office runs smoothly.
Perform duties in a timely and effective manner.
Ensure the security and secure storage of patient records.
Answer phones and greet patients promptly, interrupting other work if necessary.
Provide clerical support in accordance with agency standards for quality, patient rights, availability, and nondiscrimination.
Maintain complete, timely, and accurate records, including phone and other messages.