Office Assistant

Sarah Bush Lincoln

4d • $18 - $28

About The Position

Office Assistants process appointments, provide customer reception, and manage encounters for in-person visits and telephone contacts. They process medical information, including results and encounter documentation in electronic or paper form. The role may have primary or backup responsibility for encounter charge posting and clinic billing functions, ensuring accuracy and timeliness. Office Assistants help address questions about patients’ care and services and perform additional duties as needed in the clinic or office setting, as directed by the Clinic Supervisor or Clinic Director.

This position is in the Effingham Pediatrics department and is full time, 40 hours per week, on the first shift. The required education is a high school diploma. Compensation is based on experience, with an estimated range of $17.79–$27.57 and a starting rate of $17.79.

Requirements

• High school diploma or equivalent (listed as High School required).

Responsibilities

• Answer incoming clinic calls and route them to appropriate individuals or take detailed messages.
• Check patients in by verifying their information and preparing patient files for clinical staff.
• Check patients out, collect and post personal payments, enter charges on charge tickets, and total charges.
• Enter payments into the cash drawer and reconcile cash drawer totals daily.
• Prepare bank deposits daily.
• Greet patients and visitors.
• Perform clerical functions, including preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
• Provide general assistance to patients and visitors as needed.
• Perform additional responsibilities as needed by the clinic or office and as directed by the Clinic Supervisor or Clinic Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED