Office Assistant

Lou Malnati's Pizzeria•Buffalo Grove, IL

12d

About The Position

The Office Assistant handles incoming calls and operates the switchboard between 9 a.m. and 5 p.m. daily. This role manages the company lobby, greets and directs visitors—including vendors, customers, and job candidates—and provides general administrative support and overflow assistance to other office employees. Tasks include word processing, data entry, and internet research. The Office Assistant also supports office operations, customer rewards activities, and the maintenance of a clean, safe, and well-supplied workplace.

Requirements

2–3 years of relevant experience.
High school degree.
Ability to speak, read, and write English and follow verbal and written instructions.
Proven working experience in similar roles.
Excellent phone etiquette.
Highly organized, with attention to detail.
Punctual, personable, hardworking, and able to demonstrate commitment to company values.
Strong computer and internet research skills.
Excellent interpersonal skills and the ability to communicate effectively and work well with coworkers, customers, and vendors.
Ability to demonstrate sensitivity to confidential matters.
Strong writing, reporting, scheduling, Microsoft Office, time management, organization, and verbal communication skills.
Ability to organize, multitask, and prioritize.

Responsibilities

Answer, administer, and direct incoming calls and emails, providing basic information when needed.
Greet, welcome, direct, and announce visitors in a professional, friendly, and hospitable manner.
Receive and sort daily mail, deliveries, and courier items.
Maintain security by following procedures and controlling access.
Perform clerical receptionist duties, including filing, photocopying, collating, and scanning documents.
Arrange catering for meetings.
Assist with shipping packages via USPS and FedEx.
Organize maintenance to keep the office clean and safe and ensure equipment such as the copier and postage meter is in good working order.
Order and compile supplies for all locations.
Work within the Customer Rewards Program and assist customers with rewards points.
Direct guest feedback to the appropriate contact.
Provide administrative support, including word processing, data entry, and internet research.