Office Assistant

Finks Jewelers Inc • Short Pump, VA

63d • $20 - $22 • Onsite

About The Position

Fink's Jewelers is seeking a Full-Time Office Assistant for their new flagship store in Richmond, Virginia. This role supports sales activities, manages customer records, processes transactions, and handles jewelry repair intake and follow-up. The position requires strong organizational skills, proficiency in Microsoft Office, and comfort with POS and ERP systems. The ideal candidate will be detail-oriented and capable of managing multiple administrative tasks accurately. Fink's Jewelers, founded in 1930, is a family-owned company with 12 locations across Virginia, North Carolina, and Tennessee, known for exceptional customer service.

Requirements

• Highly organized and detail-oriented
• Proficiency with Microsoft Office products
• Strong customer service and communication skills
• Comfortable learning and using POS and ERP systems
• Ability to manage multiple administrative tasks accurately

Responsibilities

• Support sales activities using the POS system
• Process sales transactions
• Handle layaways and special orders
• Maintain customer records, special order files, and layaway files
• Processing incoming and outgoing inventory transfers
• Prepare packages and documentation for shipping and mail
• Manage jewelry repair intake and follow-up
• Communicate repair estimates
• Track completion and shipping dates
• Notify customers when repairs are complete
• Assist customers in person and by phone
• Research transactions using the company's ERP software
• Perform other administrative duties as assigned

Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan
• Paid Holidays and Paid Time Off
• Short- and Long-Term Disability Insurance
• Company-paid Life Insurance
• Voluntary Life Insurance
• Employee Discount
• Professional Development Assistance
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed