Office Assistant
About The Position
Office Assistants process appointments, welcome customers, and manage encounters for in-person visits and phone contacts. They process medical information, including results and encounter documentation in electronic or paper form. The role may have primary or backup responsibility for accurate, timely encounter charge posting and clinic billing. Office Assistants assist with questions about care and services and perform additional duties as needed by the clinic or office and as directed by the Clinic Supervisor or Clinic Director. This position is in the Effingham Ophthalmology department and is full-time, 40 hours per week, on the first shift. The required education is a high school diploma. Pay is based on experience, with an estimated range of $17.79 to $27.57 and a starting rate of $17.79.
Requirements
- High school diploma.
Responsibilities
- Answer incoming clinic calls, forward calls to the appropriate individuals, or take detailed messages.
- Check patients in by verifying that their information is current and accurate and preparing their files for clinical staff.
- Check patients out, take and post personal payments, enter charges on charge tickets, and total charges.
- Enter payments into the cash drawer and reconcile cash drawer totals daily.
- Prepare bank deposits daily.
- Greet patients and visitors.
- Perform clerical functions, including preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
- Provide general assistance to patients and visitors as needed.
- Perform additional responsibilities as needed by the clinic or office and as directed by the Clinic Supervisor or Clinic Director.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
