Office Assistant

KEY POINT HEALTH SERVICES INC • Catonsville, MD

11d • $17 - $17 • Onsite

About The Position

Key Point Health Services is seeking a full-time Office Assistant for its outpatient mental health clinic in Catonsville, Maryland. The role supports a smooth-running office and provides clerical services in line with the agency’s standards for quality, patient rights, availability, and nondiscrimination. It involves answering calls, greeting patients, maintaining accurate messages and records, and securely handling patient records.

The schedule is Monday and Tuesday, 9:30 a.m. to 6 p.m., and Wednesday through Friday, 8:30 a.m. to 5 p.m. Pay is $16.50 per hour. The position requires regular standing and walking, handling and reaching, and talking or hearing, along with other physical activities and lifting described below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or equivalent.
• Mid-level competency or proficiency with Microsoft Office Suite.
• Excellent customer service skills.
• Understanding and sensitivity in serving culturally diverse and/or special-needs populations while maintaining patient confidentiality.
• Reliable transportation to and from work.
• Pass a criminal background check and provide a negative drug screen.

Nice To Haves

• Medical office or clinic experience.
• Medical receptionist experience.

Responsibilities

• Ensure the office runs smoothly and perform duties in a timely and effective manner.
• Ensure the security and secure storage of patient records.
• Answer the phone and greet patients immediately, interrupting other work if necessary.
• Provide clerical support consistent with Key Point Health Services standards for quality, patient rights, availability, and nondiscrimination.
• Keep complete, timely, and accurate records, including phone and other messages.
• Maintain respect for clients and dedication to meeting their needs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED