Full-time Divisional Headquarters Office Assistant

The Salvation Army•Syracuse, NY

About The Position

The General Office Assistant serves as the first point of contact for people who call or visit Divisional Headquarters (DHQ). The role welcomes visitors, vendors, and callers and directs them to the appropriate department. It also supports office operations, including mailroom work, administrative functions across departments, special events, and general DHQ operations. The position works directly with volunteers and clients and collaborates with the Executive Administrator and Facilities Director to help maintain DHQ operations.

Requirements

Prior experience working in an office setting.
Ability to multitask.
Ability to learn internal computer programs.
Ability to communicate clearly in writing and over the phone.
Ability to take initiative and work independently.
High school diploma or GED.
Computer proficiency.
Attention to detail.
Working knowledge and experience with Microsoft Word and Excel.

Responsibilities

Work directly with volunteers and clients.
Maintain, organize, and compile data using Excel.
Manage statistical data.
Greet visitors to DHQ and direct them appropriately.
Answer telephones, respond to caller inquiries, and redirect callers as needed.
Sort, screen, and distribute incoming and outgoing mail, including weekly all-Corps mail.
Receive incoming packages and distribute them appropriately.
Prepare and process outgoing UPS express shipments as requested.
Assist the Service Extension Director and Regional Services Coordinator, including processing Service Unit Reimbursements.
Assist with preparation and coordination of special events, such as New Officer Orientation and the Retired Officer Luncheon.
Perform general administrative duties as assigned.
Work with the Executive Administrator and Facilities Director to maintain DHQ operations.

Benefits

14 paid holidays, up to 3 personal days, vacation time, and sick time.
Employer-funded pension plan, with company contributions beginning after one year of continuous employment.
Comprehensive health care coverage with low-cost employee premiums, co-pays, and deductibles.
Company-paid basic term life insurance for the employee.
Long-term disability insurance.
Eligibility for supplemental insurance plans, including short-term disability, AFLAC, and voluntary term life.
Flexible Spending Account.
Eligibility for the Federal Student Loan Forgiveness Program.
Tax-deferred annuity (403B).
Christmas bonus.