Physician Office Assistant (Full-Time)

White Plains Hospital•Somers, CT

22h•$23 - $34•Onsite

About The Position

The Physician Office Assistant is a non-exempt position responsible for diversified office-clerical duties and efficient, positive communication with patients, families, physicians, providers, and outside facilities and individuals. The role supports patient care and practice operations by coordinating appointments and records, assisting with office systems, and collaborating with the health care team. This full-time position is based in Somers, New York, and works a day shift Monday through Friday, 8:30 AM to 4:30 PM, for 75 hours per pay period. The listed pay range is $22.6258–$33.9832 per hour; the hiring rate may be subject to change based on shift differential, experience, education, or other relevant factors.

Requirements

High school education or GED required.
Less than one year of previous patient relations experience required.
Less than one year of general office experience required.

Nice To Haves

Less than one year of previous physician-practice patient experience preferred.
Basic medical terminology preferred.
Electronic scheduling experience preferred.
Electronic Medical Record experience preferred.

Responsibilities

Understand and adhere to WPH Performance Standards, Policies, and Behaviors.
Schedule and confirm patient appointments and arrivals using the Practice Management System whenever available.
Send and receive patient records and documents; schedule surgical procedures and tests; obtain pre-certification for health care services; verify insurance coverage and patient demographics; scan documents; and manage and update charts to ensure information is complete, as assigned.
Answer telephone calls, relay messages, and provide information when necessary.
Maintain files and assist in establishing office systems.
Order office supplies.
Operate related office equipment.
Attend meetings and take and distribute minutes.
Respect and promote patient rights, respond appropriately to emergencies, and communicate patient- or staff-related concerns and problems to the immediate supervisor.
Adhere to White Plains Hospital infection control standards, including hand hygiene.
Use appropriate decision-making steps, including recognition and priority setting for patient-care and practice-based issues.
Collaborate and communicate with the health care team.
Complete annual mandatory requirements, including Occupational Health Requirements, and attend mandatory in-services.
Participate as a member of the patient care team, including daily huddles and regular scheduled practice team meetings.
Use cost-containment practices.
Prepare and maintain various statistical data as needed.
Perform other duties as assigned.