Physician Office Assistant-OB/GYN (Full-Time)

White Plains Hospital•White Plains, AL

23h•$23 - $34

About The Position

A non-exempt position that performs diversified office-clerical duties and maintains efficient, positive communication with patients, families, physicians, providers, outside facilities, and other individuals. The position supports daily practice operations and participates as a member of the patient care team.

Requirements

High school diploma or GED required.
Less than one year of previous patient relations experience required.
Less than one year of general office experience required.

Nice To Haves

Less than one year of previous physician practice patient experience preferred.
Basic medical terminology preferred.
Electronic scheduling experience preferred.
Electronic Medical Record experience preferred (low proficiency).

Responsibilities

Understand and adhere to WPH Performance Standards, Policies, and Behaviors.
Schedule and confirm patient appointments and arrivals using the Practice Management System whenever available.
Send and receive patient records and documents; schedule surgical procedures and tests; obtain pre-certification for health care services; verify insurance coverage and patient demographics; scan documents; and manage and update charts to ensure information is complete, as assigned.
Answer telephone calls, relay messages, and provide information when necessary.
Maintain files and assist in establishing office systems.
Order office supplies.
Operate related office equipment.
Attend meetings and take and distribute minutes.
Fulfill organizational responsibilities, including respecting and promoting patient rights, responding appropriately to emergencies, and communicating patient- or staff-related concerns or problems to the immediate supervisor.
Adhere to White Plains Hospital infection control standards, including hand hygiene.
Use appropriate decision-making steps, including recognition and prioritization related to patient care and practice-based issues.
Collaborate and communicate with the health care team.
Complete annual mandatory requirements, including Occupational Health Requirements, and attend mandatory in-services.
Participate in daily huddles and regular scheduled practice team meetings as a member of the patient care team.
Use cost-containment practices.
Prepare and maintain various statistical data, as needed.
Perform other duties as assigned.