Headquarters Office Manager

Integrated Life Choices•Lincoln, NE

1d•Onsite

About The Position

Integrated Life Choices (ILC), a 100% employee-owned organization supporting individuals with intellectual and developmental disabilities, is seeking a proactive, organized, and resourceful Headquarters Office Manager. The role is central to day-to-day headquarters operations, supporting leadership, employees, vendors, and visitors while helping create a welcoming, professional, and efficient workplace. The Office Manager is expected to anticipate needs, take ownership, solve problems, and identify opportunities to improve office processes and communication. The position is based at ILC Headquarters in Lincoln, Nebraska, reports to the Chief People Officer, and follows a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. It is classified as hourly and non-exempt.

Requirements

High school diploma or equivalent.
Previous experience in an administrative, office support, customer service, or similar role.
Strong verbal and written communication skills.
Proficiency with Microsoft Office applications, including Word, Excel, and email.
Experience organizing information, preparing documents, managing spreadsheets, and performing basic calculations.
Strong attention to detail, time-management, and organizational skills.
Ability to prioritize competing responsibilities, work independently, and exercise good judgment.
Reliability, punctuality, and professionalism.
Discretion when handling confidential information.

Nice To Haves

Experience managing office operations or supporting multiple departments.
Intermediate or advanced Excel skills.
Experience with expense reporting, purchasing, inventory tracking, or vendor coordination.
Experience supporting company events, employee activities, or social media content.
Familiarity with cloud-based business systems and ability to learn new software quickly.

Responsibilities

Answer incoming phone calls and route them appropriately throughout the company.
Manage the daily functioning of the headquarters office, anticipating needs and addressing issues before they disrupt work.
Maintain an organized, professional, welcoming, and efficient workplace.
Coordinate office maintenance, repairs, cleaning, supplies, equipment, and shared spaces.
Manage incoming and outgoing mail, deliveries, records, and general office communications.
Coordinate calendars, meetings, appointments, and scheduling details.
Prepare documents, reports, presentations, spreadsheets, correspondence, and other materials accurately and professionally.
Support special projects, company communications, events, and employee initiatives.
Track deadlines, outstanding items, and follow-up tasks to ensure commitments are completed.
Identify needs and take appropriate action without waiting for every task to be assigned.
Look for ways to improve office processes, organization, communication, and efficiency.
Prioritize competing requests, exercise sound judgment, and resolve routine issues.
Research solutions, coordinate with appropriate people, and follow problems through to resolution.
Bring forward ideas and recommendations to improve office and organizational operations.
Serve as a welcoming first point of contact for employees, visitors, applicants, vendors, and callers.
Communicate clearly, professionally, and courteously.
Coordinate vendor relationships, purchasing, inventory, and office service needs.
Assist with company events, employee activities, and other initiatives.
Handle confidential information with discretion, integrity, and professionalism.