Office Assistant

SSM Health • Madison, WI

74d • Onsite

About The Position

As an Office Assistant in the Cardiovascular Care Unit, you play a vital role in keeping daily operations running smoothly by supporting patients, families, physicians, and clinical staff through exceptional customer service and administrative coordination. This position is essential to creating a positive patient experience, ensuring accurate record management, and helping the care team deliver high-quality cardiovascular care in a collaborative, team-oriented environment.

Requirements

• High School diploma/GED or 10 years of work experience
• No experience required

Responsibilities

• Performs duties under supervision and within well established guidelines.
• Greets patients or visitors, answers/screens/routes telephone calls, files, distributes mail and performs other general clerical duties.
• May provide assistance with programs/software for Providers.
• May assemble and maintain patient charts.
• Responsible for making copies, answering phones, making appointments, and maintaining records.
• May be responsible for maintaining office inventory including ordering supplies.
• Ensures that office equipment is in good working order and requests repairs or maintenance as needed.
• Communicates with patients, families, physicians and other healthcare team members about patient care according to protocol.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED