Office Assistant-Hourly WAE

City of Hampton•Hampton, VA

About The Position

The City of Hampton’s Parks, Recreation & Leisure Services Department is hiring an hourly WAE Office Assistant to provide administrative and customer-service support and help ensure smooth day-to-day operations. The role supports departmental services for residents and visitors and may assist with planning and implementing department functions or special events. The position is non-exempt. Applicants should include a resume or cover letter detailing their qualifications.

Requirements

Graduation from high school or successful completion of the GED.
One year of clerical experience.
Basic word-processing skills.
Knowledge of office terminology, procedures, and equipment.
Ability to follow oral and written instructions and interpret documents, instruction manuals, and policy and procedural guides.
Ability to maintain records and data; receive and convey information; solve simple problems; and interact effectively with others.
Good customer-service skills.
Valid driver’s license and a satisfactory driving record under the City of Hampton’s criteria.
Successful completion of a background check related to the position.

Nice To Haves

Knowledge of database and spreadsheet software.

Responsibilities

Type correspondence, reports, forms, meeting minutes, newsletters, annual reports, purchase orders, and authorization-for-payment forms.
Use word-processing systems to compile and update membership rosters, mailing lists, form letters, and other documents.
Operate standard office machines, personal computers, word processors, and other equipment.
Review work for accuracy and completeness.
Sort reports, compile data, and maintain correspondence, reference materials, statistical records, and other files; cross-index and file data as needed.
Perform data-entry duties.
Maintain the confidentiality of information.
Receive, sort, and distribute incoming mail.
Answer telephone calls, greet visitors, determine the nature of their business, answer general-information questions, or refer them to the appropriate person or department.
Inform coworkers of calls received during their absence.
Maintain a supervisor’s appointment calendar, as needed.
Collect financial or statistical data and accurately post it on prescribed forms, as needed.
Assist in planning and implementing departmental functions or special events.
Perform other related duties as assigned.