Lead Office Administrator - Hourly

Topgolf•Tampa, FL

About The Position

The Lead Office Administrator supervises and coordinates administrative tasks, supports office operations, and serves as a point of contact for internal and external stakeholders. The role primarily supports AM/daytime operations, with flexible availability Monday through Sunday—including weekends and holidays—required based on business needs. PM availability is also needed for training, team support, and occasional operational coverage, anticipated approximately twice per month. Candidates must be comfortable with schedule adjustments to support venue operations and Admin Team needs.

Requirements

Prior experience in an administrative role with supervisory responsibilities.
Strong organizational and time-management skills.
Proficiency in office software and tools, including Microsoft Office.
Excellent communication and interpersonal abilities.
Attention to detail and ability to multitask effectively.
Ability to work independently and prioritize tasks.
Knowledge of office procedures and administrative best practices.
Flexible availability Monday through Sunday, including weekends and holidays based on business needs.
PM availability for training, team support, and occasional operational coverage, anticipated approximately twice per month.
Comfort with schedule adjustments to support venue operations and Admin Team needs.

Responsibilities

Supervise and coordinate administrative tasks, including document management and correspondence.
Assist in preparing reports and other documents.
Serve as a point of contact for internal and external stakeholders and provide excellent customer service.
Train and support administrative staff to ensure efficient office operations.
Handle confidential information with discretion and professionalism.
Assist with guest inquiries or concerns in a timely, professional manner.
Complete additional tasks assigned by the Office Manager.