Office Assistant - Irvine Orange County

Generator Supercenter of Orange County•Irvine, CA

1d•Onsite

About The Position

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power. As the Office Assistant at Generator Supercenter of Orange County, you are integral to the elevated customer experience; from greeting customers as they come into the store, fielding inbound and outbound calls, scheduling, working with city permit departments and office organization. This position is part-time initially and will be converted to full-time as the business grows. You’ll be the primary point of contact for new and current customers and act as the “face” of Generator Supercenter! Your work, which will include but not be limited to the duties listed below, will help Generator Supercenter to achieve the following: Greet new and current customers at the front desk and promptly answer questions and concerns they may have. Coordinate and schedule installations with customers, work with the cities to get the permits for the jobs and generate invoices and collect payments. Manage inbound and outbound phone calls & emails from current and potential customers.

Requirements

Must be able to come to the office by Orange County Airport
Excellent phone and email etiquette as well as a strong technical ability to utilize computer & phone systems.
Work with cities to submit permit paperwork
Excellent customer service skills and courteous phone manner

Responsibilities

Greet new and current customers at the front desk and promptly answer questions and concerns they may have.
Coordinate and schedule installations with customers, work with the cities to get the permits for the jobs and generate invoices and collect payments.
Manage inbound and outbound phone calls & emails from current and potential customers.
Supports company operations by maintaining office systems and supervising staff.
Maintains office efficiency by planning and implementing office systems and layouts.
Review sales folders for accuracy.
Designs and implements office policies by establishing standards and procedures.
Contribute to team effort by accomplishing related tasks as needed.