Store Manager - Orange County

Joe & the Juice•Costa Mesa, CA

6d•Onsite

About The Position

The Store Manager is responsible for the store’s daily operation and for achieving strong performance across operational, employee, guest experience, and financial areas. The role leads and develops the team, maintains efficient workflows and high-quality products, and ensures that company policies, risk and compliance structures, market-specific legal requirements, and in-store standards are followed. Success includes engaging and retaining a strong team, delivering excellent guest experiences, meeting cost budgets and sales targets, and achieving store EBITDA goals through company initiatives.

Requirements

At least 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven record of operational and financial results.
Experience leading and developing teams and driving performance, accountability, and engagement.
Strong interpersonal and communication skills, including the ability to build trust, resolve conflicts, and foster a collaborative team culture.
Passion for people leadership and a genuine commitment to coaching, mentoring, and developing team members.

Responsibilities

Lead, inspire, and develop team members in line with company virtues and operational principles; model company values and foster a positive, high-performance culture.
Communicate expectations clearly and maintain accountability across the team.
Manage recruitment, interviewing, hiring, pre-boarding, and onboarding; position team members to meet operational needs and maintain a future talent pipeline.
Develop and motivate team members through development plans, continuous feedback, in-store training, and regular team meetings.
Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores.
Promote a guest-first mindset, build relationships in the local community, and drive guest loyalty and satisfaction through consistent service.
Maintain a safe, secure, and healthy workplace by enforcing hygiene, health, and safety standards; ensure compliance with brand standards and local regulations.
Uphold operational ratings and performance standards.
Create shift plans that account for seasonality, local events, and store traffic; ensure efficient workflows and compliance with contractual hours, union agreements, and local labor laws.
Manage inventory, including stock counts and ordering, and optimize inventory to reduce waste and meet monthly waste targets.
Drive sales growth and store performance, optimize EBITDA, achieve KPI targets, monitor financial performance, and implement corrective actions as needed.