Office Assistant

Sarah Bush Lincoln

12d • $18 - $28

About The Position

Office Assistants process appointments, welcome and receive customers, and manage encounters for in-person visits and phone contacts. They process medical information, including results and encounter documentation, in electronic or paper form. The role may have primary or backup responsibility for accurate, timely encounter charge posting and clinic billing. Office Assistants assist with questions about care and services and perform other duties as needed by the clinic or office and as directed by the Clinic Supervisor or Clinic Director.

This position is in the Effingham Walk in Clinic and requires 20 hours per week. The schedule is 2 to 3 nights a week from 3–7 p.m. and every other weekend from 8 a.m.–3 p.m. Pay is based on experience, with a stated range of $17.79–$27.57 per hour and a starting rate of $17.79 per hour.

Requirements

• High school diploma.

Responsibilities

• Answer incoming clinic calls, forward calls to the appropriate individuals, or take detailed messages.
• Check patients in by verifying that their information is current and accurate and preparing their files for clinical staff.
• Check patients out, take and post personal payments, enter charges on charge tickets, and total charges.
• Enter payments into the cash drawer and reconcile cash drawer totals daily.
• Prepare bank deposits daily.
• Greet patients and visitors.
• Perform clerical functions, including preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
• Provide general assistance to patients and visitors as needed.
• Perform additional duties as needed by the clinic or office and as directed by the Clinic Supervisor or Clinic Director.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED