Office Assistant - Office of the Registrar (Part-Time)

James Madison University • Harrisonburg, VA

18h • Onsite

About The Position

James Madison University's Office of the Registrar is hiring a part-time Office Assistant to serve on its Client Services Team. This year-round, part-time wage position averages 29 hours per week (1,500 hours per year) and is 100% in person, with no remote opportunities. The position has no benefits and pays $17.05 per hour. Employment is contingent upon successfully completing a criminal background check.

Requirements

• Prior customer service experience, including phone, email, and in-person service.
• Proficiency in Microsoft Word and Microsoft Excel.
• Exceptional attention to detail and accuracy.
• Excellent organizational skills, with the ability to prioritize work and multitask.
• Experience working independently and within a team.

Nice To Haves

• Knowledge of the PeopleSoft Student Administration System.
• Knowledge or experience with FERPA (Family Educational Rights and Privacy Act).

Responsibilities

• Answer phones and emails and provide customer service coverage at the front desk.
• Process transcript orders and assist current and former students with placing transcript orders.
• Enter data into the PeopleSoft Student Administration System while maintaining data integrity, confidentiality, and accuracy.
• Scan documents into OnBase, the document retention system.
• Work closely with students, faculty, staff, and parents or families.
• Perform backup duties for other team members as needed.
• Perform other duties as assigned by a supervisor or designee.

Benefits

• No benefits are offered for this part-time wage position.
• JMU's general employee perks include a tuition waiver for undergraduate and graduate courses taken at JMU, free access to the University Recreation Center and University Park, voluntary supplemental benefits, 12 university holidays per year, and access to Talent Development trainings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed