Office Assistant

Hall Booth Smith•Little Rock, AR

About The Position

The Office Assistant serves as the first point of contact for clients, vendors, and deliveries, provides excellent customer service, and assists with administrative tasks to ensure smooth office operations. The role involves welcoming and assisting clients and visitors, coordinating office spaces and events, handling clerical and mail-related tasks, and maintaining office equipment. The position also supports the Management team as requested, including with tasks outside the scope of this job description. This role is based in a professional office environment with frequent interaction with attorneys, staff, clients, experts, courts, and outside parties. Work may include offsite travel for records collection, information gathering, and court filings. More than 40 hours per week may be required to perform essential duties and meet financial goal requirements. Regular, predictable, and reliable attendance is essential; remote work may be permitted only when expressly authorized by management and does not change the in-office attendance requirement.

Requirements

High School Diploma or General Education Degree (GED).
Experience with multi-line phone systems and clerical duties in a professional setting.
Accurate typing ability of at least 35 WPM.
Proficiency in Microsoft Office Suite.
Strong organizational, prioritization, and attention-to-detail skills.
Excellent interpersonal skills and the ability to communicate courteously and professionally.
Ability to sit, bend, stoop, and use a computer and telephone for extended periods.
Regular, predictable, and reliable attendance, including the ability to report to work as scheduled and maintain acceptable punctuality.

Responsibilities

Act as the point of contact for clients and visitors in person and over the phone.
Schedule and maintain use of conference rooms, coordinating special equipment or refreshment needs.
Validate parking for clients and visitors as needed.
Liaise with management and submit and monitor maintenance requests.
Coordinate with parking personnel for new employees.
Organize office events, including holiday parties, birthday celebrations, and training sessions.
Perform clerical duties including typing, copying, scanning, file maintenance, time entry, and expense reports.
Receive, record, and distribute mail and packages, and process outgoing mail and packages.
Order condolence and celebratory flowers or meals as requested.
Operate and maintain office equipment, including copiers, printers, and phone systems.
Coordinate with IT and vendors for necessary repairs and maintenance.
Provide support as requested by the Management team, including tasks outside the scope of this job description.