Office Assistant

Haverty Furniture Companies, Inc • McKinney, TX

3d • $15 • Onsite

About The Position

Havertys is seeking an energetic Office Assistant to support the customer experience in its retail locations. The role processes customer sales and payment transactions, answers phones, schedules deliveries, and helps maintain organized, accurate office operations. The position works in a team-focused environment emphasizing customer service, integrity, quality, and teamwork. The schedule is typically Monday through Friday, with occasional weekends. Stores are open 10 a.m.–7 p.m. Monday through Saturday and noon–6 p.m. Sunday. Starting pay is $15 per hour, with higher pay possible based on experience.

Requirements

• High school diploma or GED.
• 1–3 years of customer service experience; retail experience is preferred.
• 1–3 years of cash-handling experience, such as banking, customer service, data entry, office administration, or medical records, or an equivalent combination of education and experience.
• Strong math, communication, and customer service skills.
• Highly organized, with the ability to multitask.
• Ability to follow oral and written instructions and work independently with discretion.

Nice To Haves

• Retail customer service experience.
• General computer skills and knowledge of Microsoft Word, Excel, and O365.

Responsibilities

• Balance the cash fund each morning and evening.
• Complete daily opening and closing procedure checklists.
• Prepare and reconcile bank deposits.
• Accurately process customer sales and payments.
• Maintain an organized and secure office environment.
• Answer incoming calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Review outstanding customer transactions.
• Verify and schedule deliveries so they are ready to be routed.
• Ensure purchase orders are available for out-of-stock products.
• Contact customers when products are available for pickup.
• File and prepare daily paperwork.

Benefits

• Paid comprehensive training.
• Daily Pay Program allowing team members to draw pay between pay cycles.
• 401(k) program with a 4% company match.
• Medical, dental, and vision benefits.
• Paid vacation, sick time, personal days, and company holidays.
• Opportunities for advancement within the company.
• Opportunities to give back to the community.
• Associate discount on merchandise.
• Team member referral bonus program.
• Educational financial assistance.
• Complimentary health and wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED