Office Assistant

Youth Outreach Services • Chicago, IL

31d • $40,706 - $44,000 • Onsite

About The Position

Youth Outreach Services (YOS) is seeking a friendly, organized, and dependable Office Assistant to support the daily operations of our administrative office. This role serves as the first point of contact for clients, families, and visitors while providing clerical and administrative support to staff.

Requirements

• High School Diploma or GED required
• Previous office, receptionist, customer service, or administrative experience preferred
• Strong communication and organizational skills
• Proficiency with Microsoft Office and basic office technology
• Ability to manage multiple priorities in a fast-paced environment
• Commitment to professionalism, confidentiality, and customer service
• Ability to work effectively with diverse populations

Responsibilities

• Greet and assist clients, families, visitors, and community partners
• Answer and direct incoming phone calls
• Provide general administrative and clerical support
• Process mail, maintain filing systems, and order office supplies
• Prepare, copy, scan, and distribute documents and reports
• Assist with expense reconciliations and petty cash tracking
• Maintain accurate records and data entry
• Protect client confidentiality and comply with HIPAA requirements
• Support agency quality improvement initiatives and special projects as assigned

Benefits

• Health, Dental, and Vision Insurance
• Life Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO)
• Short and Long-Term Disability Options
• Employee Assistance Program (EAP)
• Eligibility for Public Service Student Loan Forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED