Office Assistant "PRN"

Centers for Advanced Urology•West Chester, PA

About The Position

The Office Assistant performs clerical and administrative tasks that support the clinic’s daily operations, helping the medical team focus on patient well-being. The role includes welcoming patients, answering questions, assisting with forms, maintaining files and the reception area, managing supplies, and handling calls and messages. The Office Assistant also supports patient-record workflows by scanning and copying records, updating charts in the EMR, sending test results to ordering physicians for review, and closing out orders as needed. Other position-related duties may be assigned.

Requirements

High school diploma or equivalent.
One year of related experience and/or training.
Knowledge of medical terminology.
Excellent organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Knowledge of healthcare systems operations, such as EMR.
Skill in using computer programs and applications, including Microsoft Office.
Compliance with the organization’s health and safety policies.
Compliance with HIPAA regulations for patient confidentiality.

Responsibilities

Greet patients, answer questions, and help them complete required forms.
Supervise medical supply deliveries and inventory, and place supply orders as needed.
Schedule meetings and send invitations to attendees.
Keep the reception area and front desk presentable.
Maintain files, investigate and update file information, complete reports, and keep records current.
Prepare files for storage as needed.
Pull and send charts when requested by outside offices.
Answer phone calls and take and deliver messages as required.
Create invoices and bills, and manage vendors and contractors.
Scan materials or copy records and check them for legibility.
Scan completed transcriptions, correspondence, laboratory and diagnostic reports, and dictated reports into patients’ EMR charts.
Send testing to the ordering physician for review.
Close out orders as needed by attaching images to plan items.
Perform other position-related duties as assigned.