Office Assistant "PRN"

MidLantic Urology•West Chester, PA

About The Position

The Office Assistant performs clerical and administrative tasks to support the clinic’s daily operations, helping the medical team focus on patient care. The role supports patients and staff at the front desk, maintains records and files, coordinates supplies and meetings, and handles document and patient-chart processing. The position requires knowledge of medical terminology and healthcare systems, including EMR, along with attention to detail, strong communication, patient-service skills, and compliance with health and safety policies and HIPAA confidentiality requirements.

Requirements

High school diploma or equivalent.
One year of related experience and/or training.
Knowledge of medical terminology.
Excellent organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Knowledge of healthcare systems operations, such as EMR.
Skill in using computer programs and applications, including Microsoft Office.
Compliance with organizational health and safety policies and HIPAA patient-confidentiality regulations.

Responsibilities

Greet patients, answer questions, and help them complete required forms.
Oversee medical supply deliveries and inventory, and place supply orders as needed.
Schedule meetings and send invitations to attendees.
Keep the reception area and front desk presentable.
Maintain files and keep records current, including researching file information, adding data, and completing reports.
Prepare files for storage as needed.
Retrieve and send charts when requested by outside offices.
Answer phone calls and take and deliver messages as required.
Create invoices and bills, and manage vendors and contractors.
Scan materials or copy records and check materials for legibility.
Scan completed transcription, correspondence, laboratory and diagnostic reports, and dictated reports into patient EMR charts.
Send testing to the ordering physician for review and close out orders as needed by attaching images to plan items.
Perform other position-related duties as assigned.