OPS Welcome Desk Office Assistant
University of North Florida Alumni Association•Jacksonville, FL
•Onsite
About The Position
The Welcome Desk Office Assistant position is a year-round role responsible for providing customer service to students and/or parents, answering telephones, and responding to general inquiries via email for multiple welcome desk locations. This role also involves accurate data entry, maintaining confidential student files, and assisting with department-wide events such as move-in, move-out, and orientations. The ideal candidate will possess excellent customer service skills, be detail-oriented, well-organized, and capable of working in a fast-paced environment.
Requirements
- High school diploma (or GED)
- Two years of experience directly related to the job functions.
- Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
Nice To Haves
- Excellent customer service skills
- Detail oriented
- Well organized
- Ability to work in a fast-paced environment
Responsibilities
- Provide customer service to students and/or parents.
- Answer telephones and respond to general inquiries in the housing email inbox for multiple welcome desk locations.
- Perform accurate data entry.
- Maintain confidential student files.
- Assist with department-wide events such as move-in, move-out and orientations.
Benefits
- Compensation $15.00 Hourly
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
