Welcome Assistant

Sarah Bush Lincoln • Mattoon, IL

2d • $16 - $24 • Onsite

About The Position

Welcome Assistants are responsible for monitoring the ED lobby and entrance area. They will greet all customers with a smile, assists with patient transport and visitors, keeps the lobby organized and clean. They will also work with ED staff to foster a positive customer experience.

Requirements

• High School (Required)

Responsibilities

• Assists in the transport of patients.
• Basic computer skills
• Cleans / sanitizes wheelchairs and works with Facilities Services to ensure the lobby area is kept clean at all times.
• Directs individuals to the appropriate area for assistance.
• Distributes comfort items as needed to individuals waiting to be treated in the Emergency Department.
• Greets all individuals coming into the Emergency Department using appropriate words that work.
• Helps facilitate the visitor process and works directly with the public.
• Responsible for lobby organization and stocking of wellness kiosk.
• Routinely rounds with patients waiting in the Emergency Department lobby.
• Works cooperatively with Emergency Department Registration and clinical staff to optimally serve customers.

Benefits

• Career development is available through continuing education and on-site training
• professional and personal development programs
• solid benefit package
• on-site classroom learning programs
• internet courses
• generous tuition reimbursement program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED