Office Assistant / Sales Associate
RP Lumber•Pana, IL
•$15 - $20•Onsite
About The Position
Pana, IL | On-site | Full-time | $15.00–$20.00 per hour R.P. Lumber is hiring a full-time Office Assistant / Sales Associate for our Pana, IL location. This role combines office and sales-counter work: cash handling, basic bookkeeping, accurate data entry, and helping contractors and homeowners with lumber and building-material orders. You will report to the General Manager. On a typical shift you may balance a register, enter tickets in the point-of-sale system, answer phones, and help customers at the counter.
Requirements
- High school diploma or GED
- Solid basic math and an understanding of bookkeeping fundamentals such as accounts payable, accounts receivable, and payroll
- Ability to provide professional customer service and work as part of a team
- Strong attention to detail and the ability to handle more than one task at a time
- Valid driver’s license and an acceptable driving record
- Ability to work a flexible schedule, including weekends and holidays as business needs require
Nice To Haves
- About one year of office, retail, or sales experience
- Working knowledge of Microsoft Word and Excel
- Ability to learn point-of-sale and other business software quickly
Responsibilities
- Verify, reconcile, and post payments received by cash, check, and credit card
- Enter information into company forms, spreadsheets, point-of-sale, and accounting systems using prescribed procedures
- Balance the cash register according to company policy
- Handle data entry, phones, reports, and recordkeeping
- Research credits, returns, and late payments as assigned
- Help the credit department with customer credit information and past-due accounts when asked
- Help customers and contractors in person, by phone, and by email
- Answer questions about product selection, pricing, quotes, orders, deliveries, and installations
- Follow up on customer requests as needed
- Enter orders, pricing, and related data in the point-of-sale system so invoices, work orders, and tickets are accurate
- Help with special-order products using supplier catalogs (pricing, colors, sizes, availability)
- Stock, face, straighten, price, and clean assigned merchandising areas
- Complete other store and showroom duties assigned by the General Manager
Benefits
- Medical, dental, vision, term life, and short-term disability insurance
- Employer-paid basic life insurance
- Profit sharing / 401(k)
- Paid time off and paid holidays
- Employee merchandise discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
