Office Assistant II- Juvenile Court

Clark County, Washington•Castro Valley, CA

1d•$23 - $30

About The Position

Clark County Juvenile Court is hiring an Office Assistant II to support the department’s daily operations and its administration of justice. Under the direction of the Office Manager, the role is primarily responsible for reception coverage, accounts payable, administrative support, and customer service. The position serves the public and staff while helping maintain efficient court operations and provide services to the Clark County community. The role includes assisting visitors by phone and in person, directing visitors, processing accounts payable, employee reimbursements and P-card reconciliations, maintaining documents and records, handling detailed data and clerical assignments, ordering supplies, and troubleshooting customer-service or clerical issues. Applicants must submit an online application, resume, and cover letter. Top candidates may be asked to complete skills assessments, participate in an interview, provide references, and undergo a Clark County background check.

Requirements

High school graduate or GED.
Two years of clerical or reception experience, including limited task supervision, a range of office support functions, supply ordering, detailed data entry, customer service, and experience in or support of accounts payable. Other combinations of education or experience demonstrating the ability to perform the work may be considered.
Knowledge of general office procedures and policies, business English, filing and record-keeping procedures, applicable laws and county codes, bookkeeping methods relevant to the position, accounts payable processes, and general business processes.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to maintain exceptional attendance and punctuality.
Ability to work effectively with people at all organizational levels and with people from diverse backgrounds.
Ability to establish and maintain cooperative working relationships in a team environment and learn unit processes and procedures.
Ability to operate standard office equipment and computer software, including telephones, fax machines, and copiers.
Ability to create documents, reports, spreadsheets, and correspondence from a rough draft or oral instructions.
Ability to interpret detailed written procedures, research and solve problems, and apply sound judgment under established policies, procedures, and regulations.
Ability to interact professionally with the public and diffuse difficult or highly charged situations.
Ability to follow oral and written instructions and communicate effectively both orally and in writing.

Nice To Haves

A cover letter detailing experience and commitment to quality customer service is preferred.

Responsibilities

Provide full-time reception coverage.
Assist the public by phone and in person, greet visitors, and direct them to the proper person or section.
Process accounts payable, employee reimbursements, P-card reconciliations, invoices, vouchers, and other financial paperwork.
Create and maintain documents, forms, reports, spreadsheets, correspondence, files, and records.
Work with detailed data, enter and verify information, and maintain departmental or program databases as needed.
Monitor, order, maintain, and distribute inventory, goods, and office supplies.
Troubleshoot customer-service and clerical issues and respond to routine questions about procedures.
Organize and maintain files and records, retrieve information, and follow applicable records procedures.
Distribute mail and schedule conference rooms; coordinate meetings and set up rooms or equipment when required.
Process detailed clerical assignments and internal requests.
Operate office equipment and software, including computer applications, telephones, fax machines, and copiers.
Communicate departmental procedures and information to the public or employees, and refer people to appropriate resources when needed.
Perform related duties as assigned in support of Juvenile Court operations.