About The Position

Under general supervision, the Detention Officer performs security-related tasks supporting the Juvenile Detention Center, specifically in the female unit. State guidelines require detainees to be managed by same-sex individuals. The position requires a Federal NCIC background check and fingerprinting before employment and every five years thereafter. The incumbent must obtain and maintain CPR and First Aid certifications, become certified in the use of .2% Oleoresin Capsicum (O.C.) and certain unarmed physical restraint techniques, and complete required defensive-driving or emergency-vehicle training before operating a County-owned vehicle. This is a safety-sensitive, in-person position with regular and punctual attendance requirements. It is considered essential during inclement weather, and the incumbent may have to report to or remain at work during administrative closings. Overtime may be required to maintain safe staffing levels, but offered overtime is not guaranteed. Holiday or weekend work, irregular hours, rotating shifts, and shift extensions on short notice may be required. Work may involve exposure to infectious diseases and potential injury from hostile or antisocial people. The incumbent may occasionally need to lift and carry items weighing up to 100 pounds. Employees are subject to drug and alcohol testing under specified circumstances, including pre-employment, reasonable cause, after an on-the-job accident, random testing, return to duty, and follow-up testing.

Requirements

  • Bachelor’s degree in Criminal Justice or a closely related field and a valid driver’s license; or an associate’s degree in Criminal Justice or a closely related field and a valid driver’s license; or a high school diploma, at least one year of direct related work experience, and a valid driver’s license.
  • A Federal NCIC background check and fingerprinting before accepting the position and every five years thereafter.
  • Obtain and maintain CPR and First Aid certifications.
  • Become certified in the use of .2% Oleoresin Capsicum (O.C.) and certain unarmed physical restraint techniques.
  • Complete the County defensive-driving course and/or department-level Emergency Vehicle Operations Course before operating a County-owned vehicle.
  • Knowledge of applicable Tennessee statutes, rules, administrative orders, operational policies and procedures, federal rules and requirements, and Hamilton County policies and procedures.
  • Knowledge of legal terminology, court processes and procedures, detainee supervision, and record keeping and case/file management.
  • Knowledge of CPR, First Aid, basic self-defense, and negotiation techniques.
  • Ability to read, interpret, and apply applicable laws, rules, administrative orders, and policies and procedures.
  • Ability to work with judges, court staff, litigants, attorneys, detainees, their families, other agencies, and the public.
  • Ability to work under pressure in a dynamic environment with changing demands and priorities.
  • Ability to establish and maintain cooperative working relationships.
  • Skill in using CPR, First Aid, basic self-defense, and negotiation techniques.
  • Skill in operating a personal computer and a variety of software applications.
  • Effective oral and written communication skills.
  • Ability to satisfy the position’s physical demands, including occasional lifting and carrying of items weighing up to 100 pounds.

Responsibilities

  • Oversee the safety and well-being of people committed to the Juvenile Detention Center.
  • Handle booking and release responsibilities, including compiling, gathering, reviewing, conducting, and processing associated materials.
  • Prepare, compile, develop, and provide records and reports.
  • Conduct regular and periodic inspections.
  • Supervise and maintain order throughout the facility or assigned areas.
  • Search individuals and facility areas.
  • Identify and report detainees’ behavior, activities, and interactions.
  • Transport and escort detainees to and from court, school, medical appointments and services, and other destinations.
  • Provide food, water, and medical attention.
  • Investigate incidents and prepare written reports.
  • Dispense medically approved medications.
  • Identify and recommend changes to policies and procedures.
  • Work rotating shifts and schedules.
  • Perform other related duties as assigned.
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