Office Assistant/Clinic Safety Liaison

Acadia•Cincinnati, OH

3d•$18 - $21

About The Position

Taunton Comprehensive Treatment Center (CTC) is part of Acadia Healthcare’s Comprehensive Treatment Centers, which provide medication-assisted treatment and other services for people seeking recovery from opioid use disorder. The Office Assistant/Clinic Safety Liaison performs administrative functions and is cross-trained to support clinic safety according to clinic procedures. The role combines clerical and front-desk work with monitoring clinic premises, communicating concerns, carrying out routine safety inspections, and completing light maintenance and environmental services duties. This is a part-time position with early morning hours: Tuesday through Friday from 6:00 AM to 10:30 AM and Sunday from 6:00 AM to 8:00 AM. The stated hourly compensation range for Massachusetts is $18.05–$21.44.

Requirements

High school diploma or equivalent.
Previous administrative experience in a healthcare setting.
Comfort working in an opioid treatment program or recovery environment.
Skill in answering phones, greeting patients, and providing front-desk support.
Experience with billing processes, patient check-in, and appointment scheduling.
Proficiency with computer systems, word processing, and basic data entry.
Familiarity with office equipment and general clerical duties, including scanning, faxing, and filing.
Strong organizational skills, attention to detail, and ability to multitask.
Professional and courteous communication skills in person, by phone, and in writing.
Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.
Dependable, team-oriented approach focused on supporting clinical staff and patients.

Responsibilities

Perform general administrative tasks in accordance with clinic procedures.
Answer telephones and perform billing, typing or word processing, office machine operation, and filing as needed.
Operate front-desk duties during peak hours or when primary staff are unavailable.
Sort, organize, and maintain office records.
Assist with new patient enrollments as necessary.
Assist with insurance and billing reports as necessary.
May assist with patient drug-testing procedures.
Assist, direct, and monitor people entering and leaving clinic property, including emergency vehicles and personnel.
Interact professionally with staff and patients.
Monitor the parking area at least twice per hour and monitor the lobby for loitering or misconduct; report concerns to the director immediately.
Keep accurate notes and reports in designated systems according to clinic standards.
Communicate information about incoming admissions, visits, and deliveries to appropriate staff.
Perform light maintenance and repairs, including touch-up painting, emptying and picking up trash, changing light bulbs, cleaning spills, and various repairs.
Perform regular safety checks of smoke detectors, locked doors, alarm systems, and other monitoring devices.
Perform other duties as assigned.