Office Assistant 2 (121513)

State of Alaska•Anchorage, AK

3d•Onsite

About The Position

The Office Assistant 2 provides support to the Anchorage Judicial Services Unit of the Alaska Department of Public Safety by processing warrants and writs received from the Alaska Court System, the Department of Juvenile Justice, Department of Corrections Probation/Parole, Child Support Services Division, the Attorney General’s Office, District Attorney offices, and members of the community. The role supports the Alaska State Troopers’ mission and the work of the Judicial Services Unit and its Court Services Officers. The Anchorage Judicial Services Unit is located in the Nesbett Courthouse in downtown Anchorage. The position works with civilian and commissioned staff in a busy office environment. Applicants must meet Alaska residency requirements. The successful candidate must complete a fingerprint-based criminal history background check and sign a confidentiality agreement.

Requirements

High school diploma or equivalent.
One year of experience including clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Education from an accredited college may substitute for required experience: 3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience.
Must meet Alaska residency requirements.
Must submit to a fingerprint-based criminal history background check; applicants with criminal convictions will not move forward in the selection process.
Must read, understand, and sign a confidentiality agreement.
Education used to meet or support minimum qualifications must be documented in the application, with transcripts provided as specified in the posting.
Work experience used to meet minimum qualifications must be documented in the application with employer, job title, dates, and full- or part-time status.

Nice To Haves

Attention to detail and conscientiousness.
Ability to use computers, software applications, databases, and automated systems.
Customer service skills, including anticipating and meeting internal and external customer needs and delivering high-quality service.
Adaptability, critical thinking, and ability to manage multiple demands and competing priorities in a changing environment.

Responsibilities

Process warrants and writs received from court, government, and community sources.
Provide direct support to the Anchorage Judicial Services Unit, its Court Services Officers, and the Department of Public Safety.