Office Assistant 2 (Calculations)

SUNY College of Optometry • New York, NY

12h • Onsite

About The Position

The University Eye Center (UEC), an Article 28 Diagnostic and Treatment Center within the State University of New York College of Optometry, is seeking an Office Assistant 2 (Calculations). Reporting to the Manager of Patient Financial Service, the successful candidate will provide outstanding customer service, comply with applicable policies, procedures, and regulations, and perform patient accounts and front-end billing procedures accurately and on time. The role requires organization, attention to detail, and the ability to multitask in a fast-paced environment.

The schedule is Monday through Thursday, 12:30 p.m. to 8:30 p.m., and Saturday, 9:00 a.m. to 5:00 p.m.; Friday and Sunday are days off. The annual salary, including location pay, is $48,710. The position offers 13 days of annual leave per year, 13 paid holidays per year, and a generous benefits package. The employer is a qualifying participant in the federal Public Service Loan Forgiveness Program.

The position may be filled through the NY HELPS non-competitive appointment pathway for the duration of that program, without an examination, if the candidate meets the title’s minimum qualifications. The College of Optometry is an equal opportunity employer and describes its culture as diverse, collaborative, team-oriented, and committed to integrity, excellence, and continuous improvement.

Requirements

• For the NY HELPS non-competitive pathway: one year of experience in which most work time is spent performing mathematical operations and/or clerical activities related to mathematical operations.
• For competitive appointment, transfer eligibility requires a current permanent appointment in the same or a transferable title and at least one year of service.
• For reassignment, the candidate must hold the same title at SUNY Optometry.
• For reinstatement, the candidate must be a former state employee seeking reinstatement to a previously held title or a transferable title.
• Ability to work evenings and Saturdays.
• Must be organized, detail-oriented, and able to multitask in a fast-paced environment.

Responsibilities

• Complete patient check-in and checkout.
• Verify and update patient insurance and demographic information, and scan insurance cards.
• Obtain referrals and scan them to patient charts.
• Obtain authorizations as needed.
• Obtain and post payments made at the time of service and issue receipts.
• Issue MetroCards to eligible patients requesting reimbursement.
• Balance checks, cash, and credit card payments against the daily transaction sheet and receipts each day.
• Respond to telephone and email inquiries in a timely manner and contact patients for account follow-up.
• Set up and review payment arrangements and budget plans with patients.
• Review and code the patient list in a timely manner.
• Reconcile unapplied credits.
• Reconcile the MetroCard log daily.
• Ensure adequate change is available on the floor at the start of the shift.
• Enter charges accurately and on time.
• Review and work the task worklog consistently and promptly.
• Provide customer service and comply with applicable policies, procedures, and regulations.

Benefits

• Generous benefits package
• 13 days of annual leave per year
• 13 paid holidays per year
• Participation by the employer in the federal Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed