Office Assistant 2 (PCN 082045)

State of Alaska•Anchorage, AK

19h•Onsite

About The Position

This position is part of the administrative team in the Division of Corporations, Business and Professional Licensing (CBPL), based in the Anchorage office. The division’s mission is to ensure that competent, professional, and regulated commercial services are available to Alaska consumers. The five-person administrative unit supports businesses, professionals, and division staff. The Office Assistant 2 helps keep front-end licensing operations running smoothly by assisting walk-in customers, organizing documents, processing mail, scanning paperwork, answering a multi-line phone system, taking payments, entering data, and providing customer service. The role is located on the 15th floor of the State Office Building in downtown Anchorage. It is full time, with a Monday-through-Friday schedule from 8:00 a.m. to 4:00 p.m. Advancement within the division is encouraged, and training is provided to support professional growth.

Requirements

High school diploma or equivalent.
One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
Education from an accredited college may substitute for the required experience: 3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience.
Some positions in this class may require a regular driver's license and that the applicant be at least 18 years old.
Some positions in this class may require typing skills.
Demonstrated customer-service orientation, integrity and honesty, warmth and professionalism in interactions, and attention to detail.